This 2-hour Outlook tips and tricks class is designed to help participants master a variety of essential features that will streamline their workflow and boost productivity. The class will begin with an introduction to the Outlook Ribbon, showing attendees how to customize and navigate the interface for quick access to commonly used tools. Next, participants will explore the To-Do Bar, a powerful feature that helps keep track of tasks and appointments.
The session will cover how to efficiently search for emails using Outlook’s search functionality and create Virtual Search Folders to easily organize and access specific sets of emails. Attendees will learn how to drag and drop emails to quickly create new contacts, as well as how to share a contacts list for better collaboration.
In the second half of the class, participants will dive into the Outlook Calendar, learning how to set up work hours, schedule meetings, and create recurring appointments to automate routine tasks. The class will also introduce the basics of Follow Up Flags and how to use them to manage tasks and deadlines. Another focus will be on the use of Tasks to organize personal and professional to-dos.
Finally, the session will cover Quick Steps, a time-saving feature that allows users to automate repetitive actions like categorizing, flagging, or moving emails. By the end of the session, attendees will have gained practical skills to use Outlook more efficiently, customize their workflow, and stay organized with ease.
Cathy Horwitz is a highly experienced Microsoft Office instructor, specializing in Excel, Word, PowerPoint, Outlook, and Access. With over 30 years of expertise in both in-person and online training, she has helped thousands of professionals boost productivity, streamline workflows, and master essential Microsoft Office skills.
Cathy has been teaching Microsoft Office since its inception, offering tailored training programs that meet the unique needs of individuals and businesses. Her courses cover everything from Excel formulas, PivotTables, and automation with macros to Word document formatting, PowerPoint presentation design, and Outlook email management. Workshops from beginning level through advanced are available.
Known for her engaging, hands-on teaching style, Cathy incorporates real-world business scenarios to ensure students gain practical skills they can immediately apply. Whether you're looking for corporate training, individual coaching, or advanced Microsoft Office workshops, Cathy delivers results-driven instruction that enhances efficiency, problem-solving, and software proficiency.
When not teaching, Cathy enjoys gardening, shopping estate sales and refinishing mid-century furniture.